Clinical governance

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Chapter: Hospital pharmacy : Quality assurance

A First Class Service: Quality in the New NHS introduced the concept of clinical governance to the NHS.


Clinical governance

 

A First Class Service: Quality in the New NHS introduced the concept of clinical governance to the NHS. It defined the term as ‘a framework through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish’. Chapter 12 will discuss governance and risk management in more detail. Pharmaceutical QA services have a long history of innovation and quality improvement of hospital pharmacy services at both local and national level. Many of the components of clinical governance have been well developed and in place for many years, for example, the issue of standards and guidance, QC and audit of manufacturing and aseptic services. Responsibility and accountability for quality of products prepared in licensed units have long been clearly placed with the quality controller. Quality improvement activities are a fundamental part of the QA pharmacist’s role. Examples of this are audit, continuing professional development for QA and other pharmacy staff, the application of evidence-based good practice based on clear evidence provided through QC and monitoring data, and sound pharmaceutical research and develop-ment (R&D) work.

 

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