Technical services departments are expected to develop in-house training schemes for all grades of staff that fully cover all activities undertaken.
Education and training for hospital technical services
Technical services
departments are expected to develop in-house training schemes for all grades of
staff that fully cover all activities undertaken. All training must be fully
documented and evidence of effectiveness of training must be supported by
competency assessment. Observation of individual practice as a part of
self-inspection schemes and operator valid-ation data are important components
of the assessment process. Training programmes should be reviewed regularly and
updated in line with service and individual needs. Systems should be in place
to identify staff who fail validation tests or are associated with poor QA
monitoring data and repeated errors. Such individuals may need additional
training and reassessment.
A number of formal
education and training courses specialising in the pharmaceutical technical
services are available in the UK. These include various short courses in
specialised areas and postgraduate programmes lead-ing to diploma or masters qualification,
such as the Pharmaceutical Technology and Quality Assurance programme offered
by Leeds University. The Technical Specialist Education and Training website is
an excellent source of information for all types of courses (www.tset.org.uk).
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